Purchasing from BulletProofDiesel.com
Back to Frequently Asked Questions
- What sort of payments do you accept?
We gladly accept PayPal, Visa, MasterCard, Discover, American Express and COD payments. For COD payments, we do require payment in the form of a Cashier's Check or Money Order. The check should be made out to "Bullet Proof Diesel".
- Can I buy over the phone or do I have to do it online?
We will happily take your order over the phone at 1-888-967-6653 or online at BulletProofDiesel.com. All online orders are received quickly and are processed shortly thereafter. If you would like to order online, we will need your credit card information (so please have it available) including your credit card billing address (where the credit card statement is mailed to).
- Do you accept payments from other countries?
Yes... we do! However, please know that due to the potential for credit card fraud and the limitations of merchant and seller protections, we often require payments via wire transfer or other payment methods. In addition, all sales are done in US Dollars. Please feel free to give us a call or email us with any questions.
- Anything else I need to know about purchasing with a credit card?
We review every order and pay attention to the details. One of those is protecting ourselves and our customers from online fraud. Use a credit card? That's great, but please know we often require the billing and shipping addresses to match. Need an exception to this rule? Give us a call before you order and we'll make sure we do all that we can to assist.
- What if I need to return a product after I purchase it??
If you need to return a product, please give us a call. We will be more than happy to help you with the return process. Any products that are returned need to have an RMA number so that we can properly receive and credit the return to the proper customer. Once the returned product is received and inspected, a refund less any shipping costs, restocking fees, damage to the product, etc, will be issued to you. Products returned without an RMA or products refused at the point of delivery will be subject to a restocking fee, shipping costs fee or both.
- Can I register my product online??
Absolutlely! Simply go to info.bulletproofdiesel.com/registration and complete the form quickly and easily online.